Privacy Policy
This privacy policy describes how Klokske collects, uses, and protects your personal data when you visit our website or use our services.
1. Responsible for the processing of personal data
Het Klokske, Groenplaats 24, 2000 Antwerp
Phone number: 03 294 55 19
2. What personal data do we collect?
We may collect the following personal data:
- Contact details: Name, email address, telephone number, address (if you make a reservation or contact us).
- Usage data: Information about how you use our website, such as your IP address, browser type, pages visited, and the time you spend on our website.
- Reservation data: Information you provide when making a reservation, such as date, time, number of people, and any special requests.
- Marketing data: If you sign up for our newsletter or marketing communications, we collect your email address and preferences.
3. Purposes of processing
We process your personal data for the following purposes:
- Processing reservations and providing our services.
- Responding to your questions and requests.
- Improving our website and services.
- Sending marketing communications (if you have given your consent).
- Ensuring safety in our
- Complying with legal obligations.
4. Basis for processing
We process your personal data on the following grounds:
- Your consent (e.g., for marketing communications).
- The performance of a contract (e.g., when processing reservations).
- Our legitimate interests (e.g., improving our services and ensuring security).
- Compliance with a legal obligation.
5. Retention period
We do not retain your personal data longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law.
6. Sharing personal data with third parties
We may share your personal data with the following third parties:
- Service providers who assist us in providing our services (e.g., reservation systems, marketing platforms).
- Legal authorities (if required by law).
7. Your rights
You have the following rights with regard to your personal data:
- Right of access: You have the right to request access to your personal data.
- Right to rectification: You have the right to have inaccurate personal data corrected.
- Right to erasure: You have the right to have your personal data deleted (in certain cases).
- Right to restriction of processing: You have the right to restrict the processing of your personal data (in certain cases).
- Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to object: You have the right to object to the processing of your personal data (in certain cases).
- Right to lodge a complaint with the Data Protection Authority.
8. Security
We take appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access.
9. Changes to this privacy policy
We may change this privacy policy from time to time. The most recent version of the privacy policy is always available on our website.
10. Contact
If you have any questions about this privacy policy or wish to exercise your rights, please contact us using the contact details provided in section 1.
